Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

As an Agent you’ll participate in chats within the Engagement section of the Control Panel which you can find in the header navigation. Below you’ll find the components of the Engagement section explained:

Engagement Screen

Image RemovedImage Added

As an Agent you’ll participate in chats within the Engagement section of the Control Panel which you can find in the header navigation. Below you’ll find the components of the Engagement section explained:

...