Velaro v20.12.4 Release Notes


This weeks release is relatively small compared to the usual size as developers work on new features, consisting of just a few improvements and minor bug fixes


  1. If selecting a CRM record is required for every chat, we have enabled an exception for cases where multiple agents are in chat, so that only one of the agents must associate a record

  2. We have added new Eyecatcher and Dynamic Button templates to our chat designer

All updates


  • [LF-5436] - Designer: Chat Notices: Failing to save with no error



  • [LF-5431] - CRM record required: With multiple agents, only force one to select record

  • [LF-5391] - Secure Forms: Design improvements