Click the user's profile avatar to display the profile menu.
|Profile: Click Name||Click user name to display the user's profile settings controls. See Profile screen.|
|Switch to unavailable||Toggles the user's availability to take chats. See Set Available Status.|
|Download the desktop application|
Downloads the Windows desktop application. See /wiki/spaces/ITSD/pages/228491561.
|Release notes||Returns a screen that displays the latest Velaro software release notes.|
|Chat with support|
Opens a new chat window to chat with Velaro support.
|Submit Diagnostic Logs|
Performs a system diagnosis, then displays a screen that allows a user to enter the issue being experienced. When the issue is submitted, the system diagnosis report and the issue description will be used to create a new support desk ticket and a confirmation email will be sent to the user's login email address. See /wiki/spaces/SUP/pages/173834241.
Be sure to submit a Help ticket when the issue is occurring, or immediately afterward, so the relevant console errors can be captured.
|Log out of Velaro.|
Admin/Managers view only. Use to access Account Setup